Project & Compliance Workflow Transformation

Client Overview

• The client is a leading business process outsourcing (BPO) advisory firm, helping businesses optimize customer support, sales, and back-office operations.

• Their operations include overseeing construction-related projects, ensuring compliance with local building regulations, and managing internal teams responsible for project coordination and permit approvals.

• Their outdated system relied on manual processes, causing issues like overbooked tables, mismanaged orders, and poor communication.

• To maintain high standards of operational efficiency and compliance, they required a robust, scalable system to manage their workflows effectively.

Industry

On-Demand

Client Requirements

• Automated permit & Compliance tracking

• Robust project & Client management

• Proposal & Scope of work management

• Time tracking & Employee allocation

• Dynamic reporting & Insights

• Customizable template builder